lligadewa Terms Conditions: What Applies to Your Account
These terms set out the conditions under which your lligadewa account operates — covering access, transactions through OVO, ShopeePay, and LinkAja, and your rights when using any part of our platform. Access to features and games depends on local law and is available only in eligible regions.
Applies to all registered accounts
Covers OVO, ShopeePay, LinkAja transactions
Region and eligibility dependent
Updated terms shown in your account dashboard
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How These Terms Govern Your lligadewa Account
By creating and using a lligadewa account, you acknowledge that these terms form the binding conditions of your use of this platform. They apply from the moment your account is active and remain in effect for every session, transaction, and interaction you carry out here. Where you fund or withdraw through OVO, ShopeePay, or LinkAja, the transaction is processed under these terms alongside the individual wallet provider's own conditions. Any conflict between a wallet provider's terms and ours will be resolved on a case-by-case basis — check the support channel listed on this page if you have a specific question. We may update these terms when platform conditions, regional regulations, or operational requirements change. The current version is always the one shown on this page. Continuing to use your account after a posted update means you accept the revised terms. If you do not accept a change, you should stop using the account and raise a query with support before your next session. Eligibility to access any part of lligadewa depends on local law. We do not make any guarantee of access in any jurisdiction; it is your responsibility to confirm that participation is permitted where you are located.
OVO
ShopeePay
LinkAja
Account Dashboard
Support Channel
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What Falls Inside and Outside These Terms
Not every action on lligadewa is governed by the same clause. Understanding the scope helps you know where to look when a question comes up — whether it is about your account access, a transaction record, content you see in the lobby, or a service operated by a third party.
Account Access
Login credentials, session behaviour, account suspension and reactivation are all covered. If your account is restricted, the reason and the review path are shown in the account dashboard after you attempt to log in.
Transactions
Deposits and withdrawals processed through OVO, ShopeePay, or LinkAja are within scope. Transaction records are visible in your account wallet history. Disputes about amounts should be raised with support using the transaction reference shown there.
Site Content
Game content supplied by studios including Spadegaming, PG Soft, Pragmatic Play, and Bigtime Gaming is presented under their respective content licences. We make titles available in the lobby; the game mechanics and results are determined by the studio's engine, not by us.
Third-Party Services
Wallet providers such as OVO or ShopeePay operate under their own separate terms. lligadewa does not control those services and cannot be held responsible for processing decisions made at the wallet level. Contact the wallet provider directly for wallet-specific issues.
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Practical Steps Available to You Under These Terms
Your account gives you concrete actions you can take at any point — not just at registration. If you want to review your transaction history, open the wallet section in your account dashboard; every deposit and withdrawal linked to OVO, ShopeePay, or LinkAja is listed there with a reference number and status. Spotted a detail that looks wrong? information such as your registered contact can be updated through the account settings page; for changes that require identity verification, follow the steps shown in that section rather than contacting support first, as the form handles those requests faster. If you have a question about how a specific clause in these terms applies to your situation, our support team is the right place to ask — not the lobby. Use the contact path listed in the support section below. For anything involving a transaction dispute, include the reference number from your wallet history so the team can locate the record without delay.
Review Your Records
Transaction history and session logs are accessible in your account dashboard at any time. Filter by date or payment method to locate a specific entry.
Correct Account Details
Minor details can be updated directly in account settings. Changes requiring document verification follow the steps shown in the verification section of your account.
Raise a Policy Question
If a clause in these terms is unclear, contact support with the specific section in question. Include your account reference so the team can respond to your exact situation.
Request Support on a Transaction
For OVO, ShopeePay, or LinkAja transactions that look incorrect, open a support ticket with the transaction reference number visible in your wallet history.
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Where to Reach Us on Policy Matters
If a section of these terms raises a question you cannot resolve through your account dashboard, the paths below connect you directly to the team who can review it. Always include your account reference and, where relevant, a transaction ID from your wallet history so the team can act without asking for it separately.
Live Chat
Open the chat icon from any page on lligadewa. This is the fastest route for account access questions and policy clarifications that need a quick answer.
Email Support
For formal policy requests — including account correction forms or written confirmation of a terms clause — send your query by email. Include your account ID and the relevant section reference.
Account Dashboard
Many policy actions — reviewing records, checking transaction status, updating contact details — can be completed without contacting support at all. Check your dashboard first before opening a ticket.
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How We Handle Data, Cookies, and Account Security
lligadewa collects only the account and transaction data required to operate your session and process payments through OVO, ShopeePay, and LinkAja. Data is not sold to third parties. The current retention period and deletion procedure are described in the privacy notice linked from your account settings — not summarised here, because that document is the authoritative version. If you want to know what data we hold on your account, the process to request it starts with an email to support using the contact details shown in the support section above.
Cookie Usage
We use session cookies to keep your account active across pages and preference cookies to remember your lobby settings. You can review and adjust cookie choices through the notice shown on your first visit or in your browser settings.
Account Security
Your account credentials are stored in hashed form. We do not store your OVO, ShopeePay, or LinkAja wallet credentials directly — payment actions route through the wallet provider's own authentication. If you suspect unauthorised access, use the account lock option in settings immediately.
Data Retention
Transaction records and account activity logs are retained for the period required to resolve disputes and meet applicable regulatory requirements. The specific retention schedule is in the privacy notice accessible from account settings.
Requesting Changes
To request correction or removal of personal data held on your account, contact support by email with your account ID. We will confirm receipt and the expected review timeline in our reply.
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Frequently Asked Questions About These Terms
Questions about terms tend to cluster around the same topics — what changes, where to find the current version, and what you can actually do when something looks wrong. The answers below cover the most common ones. If your question is not here, live chat or email support can help.
Where can I find the current version of lligadewa's terms?
The version on this page is always the current one. We do not send terms by email unless a significant update requires a notification. Check this page directly if you want to confirm what applies to your account right now.
Do these terms apply to transactions made through OVO or ShopeePay?
Yes. Any deposit or withdrawal processed through OVO, ShopeePay, or LinkAja falls under these terms. The wallet provider's own conditions also apply to the wallet side of that transaction. Both sets of terms are relevant; neither replaces the other.
What happens if lligadewa updates these terms after I registered?
The updated terms take effect from the date they are posted on this page. Continuing to use your account after that date means you accept the updated version. If you do not accept, stop using your account and contact support to ask about next steps.
How do I dispute a transaction that looks wrong in my wallet history?
Open your account wallet history, locate the transaction and copy the reference number. Then contact support via live chat or email, include that reference, and describe what looks incorrect. The team works from the transaction record, so the reference number is the key detail to include.
Can I request a copy of the personal data lligadewa holds on me?
Yes. Send a data request by email to the support address shown in the support section of this page. Include your account ID. We will confirm receipt and give you a timeline for the response in our reply.
Are game results from Spadegaming, PG Soft, Pragmatic Play, or Bigtime Gaming covered by these terms?
Game results are determined by the studio engine, not by lligadewa. These terms cover your account, transactions, and access. For a dispute about a specific game outcome, contact support with the game name and session reference — we will check what the studio's result record shows.
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