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This page sets out exactly what data lligadewa collects when you use the lobby, how that data is stored, and what choices you have over it. Everything here applies to your account — whether you access it through OVO, ShopeePay, or LinkAja, and whether you are on mobile or desktop.
When you create an account on lligadewa, we collect the details you provide during registration — your name, email address, and the e-wallet identifiers you connect for transactions, such as your OVO account number or ShopeePay-linked phone number. We also collect session data automatically: your device type, browser version, IP address, and the pages you visit within the lobby. This data is used to keep your session active across devices, to process wallet transactions, and to respond to account support requests. We do not sell your personal data to third parties. Data shared with payment processors — OVO, ShopeePay, LinkAja — is limited to what those processors require to complete a transaction you have initiated. We retain account data for as long as your account remains active, and for a period after closure as required by applicable regulations in eligible regions. Access to your data is restricted to staff with a direct operational need. Where local law in Indonesia or other eligible regions places additional requirements on data handling, those requirements apply to how we process your information. Availability of this service depends on local law and eligible regions.
Your OVO-linked identifier is shared only with OVO's payment processor at the moment a transaction is initiated by you. We do not store full wallet credentials on our servers.
ShopeePay transaction references are logged in your account history. You can review these records from the transaction section of your account dashboard after login.
LinkAja payment data follows the same handling rule: shared at point of transaction, not retained beyond the record kept in your account history.
Not every interaction you have through this site falls under lligadewa's direct data handling. Understanding the boundary helps you know who to contact when a question arises. The four areas below clarify what we control, what third-party services manage separately, and where the line sits between them.
All data collected during login, session activity, and account settings changes is covered by this policy. This includes device identifiers used to maintain continuity when you switch from mobile to desktop.
Transaction data passing through OVO, ShopeePay, or LinkAja is governed jointly — we hold the record in your account history, but the payment processor holds the financial detail under its own privacy terms.
Game interaction data — which titles you open, session length per game — is collected by us for account continuity. Game studios such as Pragmatic Play or PG Soft do not receive personally identifiable data from us.
If the site links to an external page, that page operates under its own privacy policy. We do not control or take responsibility for how external destinations handle your data once you leave lligadewa.
You have real actions available to you — not just an abstract right on paper. To review the data we hold on your account, log in and open the account settings section; the profile and transaction areas show the core records tied to your registration. If any detail is wrong — a name, a linked phone number, an email address — you can update it directly from account settings, or contact support if a field is locked. To ask a question about how your data is used, or to request that we look into a specific record, reach out through the support channel listed in the section below. We will respond to data-related queries within a reasonable period. If you decide to close your account, submit a closure request through support; we will confirm what data is retained after closure and for how long, in line with applicable regulations where this service is available.
Log in, go to account settings, and check the profile and transaction sections. The data we hold on you is visible there without needing to contact us first.
Update your name, email, or linked phone number directly in account settings. For fields that are locked after verification, contact support with the correction you need.
Send your question through our support contact path. Describe the specific record or data point you are asking about so we can give you a precise answer rather than a general one.
Submit a closure request via support. We will confirm what happens to your data after closure and the applicable retention period, based on the regulations that apply in your eligible region.
Privacy questions deserve a direct answer, not a form reply. If something in this policy is unclear, or you want to act on one of the rights described above, use any of the contact paths below. Include your account email and a short description of the specific question so we can respond accurately.
Send your privacy or data question to our support email address listed on the contact page. Include your registered account email so we can locate the right record.
Open the live chat widget from any page on lligadewa. For data questions, state clearly that you are asking about your account data so the team routes it to the right handler.
Some data requests — like reviewing your transaction records or updating profile details — can be handled without contacting us at all. Log in and check account settings first.
Data handling is not a single moment — it spans collection, storage, access controls, and eventual deletion. Each stage has a defined approach at lligadewa, and this section summarises what that looks like from your side of the account.
We use cookies to keep your session active and to remember your last device state. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the lobby loads across sessions.
Access to your account data is protected by the login credentials you set. We do not share your password or security details. If you suspect unauthorised access, change your password immediately from account settings and contact support.
Active account data is retained for as long as your account is open. After closure, we keep a minimum record as required by applicable regulations in the regions where this service is available under local law.
When this policy changes, the updated version is published at lligadewa/privacy-policy/. Continuing to use the account after an update means you have seen the current version. The date of the most recent revision is shown at the bottom of this page.
The questions below come from real account situations. If yours is not listed, reach out through the support contact paths above.
We collect your name, email address, and the phone number or identifier linked to your chosen e-wallet — OVO, ShopeePay, or LinkAja. We also log device and session data automatically when you use the lobby. You can see the core profile data in your account settings after login.
No full wallet credentials are stored by us. When you initiate a transaction, only the identifier needed to route the payment is passed to the relevant processor — OVO, ShopeePay, or LinkAja. The transaction reference is then logged in your account history, which you can review at any time.
Yes. Log in and open account settings to view your profile details and transaction records. These cover the main data points we hold. For a broader data request, contact support with your account email and we will clarify what else is on record.
Open account settings and edit the relevant field directly. If the field is locked — for example after identity verification — contact support with the specific correction. Provide your account email and the current versus correct detail so we can act on it accurately.
No personally identifiable data is passed to game studios. Studios supply game content to the lobby; they do not receive your name, contact details, or wallet information. Game session data used for continuity stays within our own account system.
Submit a closure request through support. After closure, we retain a minimum record as required by the regulations applicable in eligible regions under local law. We will confirm the specific retention period when we process your closure request.