This page sets out how lligadewa handles your rights, your account data, and the rules that apply when you access our platform — where local law and eligible regions permit. Read through each section so you know exactly what applies to you before you proceed.
Account Data Policy
User Rights Explained
Indonesia-Applicable Scope
Contact Paths Available
POLICY FOUNDATION
Our Legal Position and Your Account
lligadewa operates under a policy framework designed to be clear and direct about what we collect, how we use it, and what choices you have. Access to our platform — including slots, live casino tables and sports categories — depends on whether local law in your region permits it. We do not make eligibility claims beyond what is verifiable in your account settings. When you use OVO, ShopeePay, or LinkAja to fund or withdraw from your account, those transactions pass through the respective payment provider's own terms and security layer. Our responsibility covers what happens inside your lligadewa account: how transaction records are stored, how long we keep them, and how you can request a copy or correction. Cookies are used on this site to maintain your session across devices and to keep your login state consistent — so a slot session started on your phone resumes correctly on desktop. No cookies are used to build advertising profiles or share your behaviour with third parties outside our direct service providers. If you have a specific question about how this policy applies to your situation, the contact paths in the Support section of this page are the right starting point.
OVO
OVO transactions processed through OVO's own platform terms; your lligadewa wallet balance reflects the settled amount after the provider confirms.
ShopeePay
ShopeePay transfers are governed by ShopeePay's terms on their side; we record the confirmed credit in your account history.
LinkAja
LinkAja payments follow LinkAja's settlement rules; the corresponding entry in your lligadewa transaction log is the record we hold.
WHAT THIS COVERS
Where This Policy Applies and What It Includes
This policy applies to the lligadewa platform as accessed from Indonesia where local law permits. It covers four distinct areas: your account and login data, transactions made through the platform, the content we serve on this site, and the boundary where third-party services begin. Understanding where each area starts and ends helps you know which entity to contact when a question arises.
Account Access
Covers login credentials, session data, device identifiers linked to your account, and the activity log visible after you sign in. We store this data to maintain account continuity across your phone and desktop sessions.
Transactions
Covers deposit and withdrawal records generated inside the platform, including e-wallet entries via OVO, ShopeePay or LinkAja. The transaction history shown in your account dashboard is the authoritative record we hold on our side.
Site Content
Covers game titles, category pages, odds displays and editorial copy published under the lligadewa domain. Content accuracy is maintained by us; game mechanics and RTP data are owned by the studio that built the title.
Third-Party Services
Falls outside this policy's scope. Payment providers (OVO, ShopeePay, LinkAja), game studios (Spadegaming, PG Soft, Pragmatic Play, Bigtime Gaming) and network infrastructure each operate under their own published terms.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
Your account gives you direct access to several rights without needing to contact support first. The transaction history tab inside your account shows every deposit and withdrawal record we hold, timestamped and sortable. If a record looks incorrect — a wallet credit that does not match your OVO or ShopeePay confirmation — you can raise it through the account help path, and we will check the record against the provider's confirmation. Personal details such as your registered name, email address and contact number can be reviewed from the account settings page. Where a correction is needed, the edit fields are available directly; for changes that affect your identity verification status, the support team handles the review process. You do not need to write a formal request — the account page and the live chat path together cover most cases.
Review Your Records
Open the transaction history tab after login to see every deposit and withdrawal entry we hold against your account, including the e-wallet reference number where available.
Correct Account Details
Account settings let you update your email and contact number directly. Identity-linked fields require a support request; the live chat path handles those reviews.
Raise a Data Question
If you want to know what data we hold about you, send the question through our support email. We will respond with the categories of data tied to your account registration.
Request Support on a Dispute
For any transaction where the platform record and your OVO, ShopeePay or LinkAja confirmation do not match, open a support ticket with both reference numbers and we will trace the discrepancy.
POLICY CONTACT PATHS
How to Reach Us About This Policy
If this policy page does not answer your specific question, three contact paths are open. Use live chat for account-level questions where a quick exchange resolves things faster. Use email when your question needs a written record — for example, a data request or a transaction dispute that involves your OVO or LinkAja history. The account help section inside the platform is the starting point for anything you can resolve without contacting us directly.
Live Chat
Available from the account page after login. Fastest path for account-level policy questions, session or login issues, and transaction clarifications that do not require a formal written record.
Email Support
Use email for written requests — data inquiries, transaction disputes referencing your OVO, ShopeePay or LinkAja confirmation, or corrections to identity-linked account fields. We respond in writing.
Account Help Section
Accessible from your account dashboard without contacting support. Covers transaction records, account detail edits, session history and the process for raising a formal question under this policy.
HOW WE HANDLE YOUR DATA
Data Handling, Cookies and Account Security
We keep the data we collect limited to what is necessary to run your account and process your transactions. Session cookies are used to carry your login state across devices — the same session that starts on your phone during a live casino round continues on desktop without asking you to log in again. No data from your account is sold or passed to advertising networks.
Data Retention
Account and transaction records are kept for the period required to resolve disputes and meet our platform obligations. When you close your account, we follow the retention schedule set out in our internal policy and inform you of the timeline on request.
Cookie Use
Cookies on lligadewa are limited to session management and platform performance. We do not use third-party advertising cookies. You can clear cookies from your browser settings; doing so will end your current session.
Account Security
Your account is protected by the login credentials you set at registration. If you suspect unauthorised access, use the account settings page to change your password immediately, then contact live chat to flag the session history for review.
Policy Change Notification
When this policy changes in a material way, we post a notice on the platform and update the date at the top of this page. Continued use of your account after a posted change means you have seen the update; the contact paths above are open if you have questions.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
These are the questions we get most often about how our policy works, what data we hold, and what steps are available to you.
Does this policy apply if I access lligadewa from Indonesia?
Access and eligibility depend on local law in your region. Where local law permits access, this policy applies in full to your account, your data and your transactions — including those made via OVO, ShopeePay or LinkAja.
What data does lligadewa hold about my account?
We hold your registration details, login and session records, and transaction history linked to your account. To see the full list of data categories we hold, send a request through our support email and we will respond in writing.
How do I correct a detail on my account that is wrong?
Non-identity details like email and contact number can be edited directly from your account settings page. For identity-linked fields that affect verification status, open a support ticket through live chat or email and we will handle the correction.
A transaction via OVO does not match my account balance — what do I do?
Open a support ticket and include both your lligadewa transaction reference and your OVO confirmation number. We will match the records on our side against the provider confirmation and respond with the outcome. The same process applies for ShopeePay and LinkAja.
Are cookies from lligadewa shared with advertising networks?
No. Cookies on this platform are used only for session management — keeping your login state consistent across your phone and desktop. We do not share cookie data with third-party advertising networks or build behavioural profiles outside the platform.
How will I know if this policy changes?
We post a notice on the platform and update the date shown at the top of this policy page when a material change is made. If you have a question about a specific change, the live chat and email support paths are available to you.